About Us

Who we are

myWindscreen® is a fast and affordable car and van windscreen repair and windscreen replacement service.

We were established in 2014 by Al Lijee, a technology entrepreneur. He set up the network after experiencing poor service by one of the well-known brands. He believed he could change the way that people find and select a skilled, local auto glazier, and so myWindscreen was launched. Starting from a small base in Manchester, we now operate in every town and city in the UK.

Operating model

We are a technology platform for car and van windscreen repair, windscreen replacement, rear window and side glass replacement. We work with established, independent auto glaziers who are located all across the UK. They have the option to undertake the work that we allocate to them, via our digital platform, at a rate to suit their proximity and available capacity. From our point of view, we are able to keep a close eye on service levels, track where the technicians are, and keep the end customers updated, all in real time.

Our operating model is unique, and leads to our response speed, reliability, and average miles travelled per job being a considerable improvement on the performance of the traditional (national) operators. We are using technology to make the most efficient use of existing infrastructure, without putting further strain on our congested roads. We’re also helping our local technicians (the auto glaziers) to grow and advance their businesses.

Vision

Our vision is to reinvent auto glazing.

Mission

Our mission is to be the number one choice for repairing or replacing glass on cars and vans (LGVs) – based on our speed of operation, being simple to use, and offering value for money and peace of mind.